Two Technical Questions

[lynxreign]

1) Would any of you be interested in a part time position (maybe full time) as a help desk person? You'd primarily be screening calls for the support team where I work. You'd likely also get to learn quite a bit. If you personally wouldn't be interested, do any of you know a student that'd like this job as a sumer job?



2) I've only created wikis on public systems that do the hosting and creation for you. Do any of you know how to set up a wiki on your own server? How hard is it? Do you have a resource that'd show me how to do it? What does it cost and what hardware would I need?


Thanks!

Comments

[allegedly.livejournal.com]

Does this help: http://c2.com/cgi/wiki?RunningYourOwnWikiFaq

?

[brainiacfive.livejournal.com]

2) It entirely depends on what wiki software you want to use, and what you want to use the wiki for.

Some wiki 'notepads' are as simple as a single html file you upload (tiddlywiki, frex). But those you can generally just update offline, then upload the latest version. IE, one person edits, many read.

Most interactively edited wikis require some sort of backend db (such as mysql) and a scripting system of somesort (python, etc.)

Many webhosting services will have configurations that allow you to set these up easily enough. Some even have ready made flavors of wikis you can configure and use yourself.

dreamhost for one.

[lynxreign.livejournal.com]

I've primarily used pbwiki and would like something like that. We have SQL Server here. Would setting up our own be more trouble than it is worth?

[brainiacfive.livejournal.com]

It really depends on what you want it for. Myself, I alternate between hosted ones like pbwili, and single-file ones for personal use (such as tiddly wiki - see this as an example.

[lynxreign.livejournal.com]

I want it to store internal documentation, faqs, user manuals, training manuals and internal online help. Plus any tips or other general information we want to post as a company for use by the it department. A knowledge base.

[brainiacfive.livejournal.com]

Ah, well internal stuff will definitely want to be not publically hosted then, unless the stuff isn't sensitive. And the single file-wiki can get strained with lots of info loaded in it, so you probably are better off looking at building your own wiki from one of the distributions available. I don't have any familiarity with them, though.

[chaoticmoth.livejournal.com]

For #1 you could probably post it with any of the local universities in their career center.

[lynxreign.livejournal.com]

Well, yes. I was just seeing if anyone I knew wanted it.